Privacy Policy

1. Privacy Overview

This Privacy Policy applies to all information collected by ACREE Design through our website, services, and any related communications. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, business needs
• Communication Data: Messages, inquiries, and correspondence with us
• Payment Information: Billing address and payment method details (processed securely through third-party providers)

Automatically Collected Information

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking Data: Information collected through cookies and similar technologies

Third-Party Information

We may receive information about you from third-party sources, including:

• Social media platforms when you interact with our content
• Business partners and referral sources
• Public databases and marketing data providers
• Analytics and advertising platforms

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Providing and maintaining our digital marketing services
• Processing payments and managing accounts
• Communicating about services, updates, and support
• Customizing services to meet your specific needs

Business Operations

• Analyzing website usage and improving user experience
• Conducting market research and business analysis
• Developing new services and features
• Ensuring security and preventing fraud

Marketing and Communications

• Sending promotional materials and newsletters (with consent)
• Personalizing marketing content and advertisements
• Following up on inquiries and leads
• Inviting participation in surveys and feedback collection

Legal and Compliance

• Complying with legal obligations and regulations
• Protecting our rights and interests
• Resolving disputes and enforcing agreements
• Responding to legal requests and court orders

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing and billing
• Email marketing and communication services
• Analytics and performance tracking
• Customer support and help desk services

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or legal processes
• Government investigations or requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

5. Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

• Encryption: All data transmission is protected using SSL/TLS encryption
• Secure Storage: Data is stored on secure servers with restricted access
• Firewalls: Network security measures prevent unauthorized access
• Regular Updates: Security systems are regularly updated and patched

Administrative Safeguards

• Access controls limiting who can view your information
• Employee training on privacy and security practices
• Regular security audits and assessments
• Incident response procedures for security breaches

Physical Safeguards

• Secure facilities with controlled access
• Environmental controls protecting equipment
• Secure disposal of physical documents and media

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings:

• Block all cookies or specific types of cookies
• Delete existing cookies from your device
• Set preferences for future cookie acceptance
• Receive notifications when cookies are being set

7. Your Privacy Rights

You have several rights regarding your personal information:

Access and Portability

• Request a copy of the personal information we hold about you
• Receive your data in a structured, machine-readable format
• Transfer your data to another service provider

Correction and Updates

• Correct inaccurate or incomplete information
• Update your contact preferences and settings
• Modify your marketing communication preferences

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data in certain circumstances
• Object to processing based on legitimate interests

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Post the updated policy on our website
• Update the "Last Modified" date
• Notify you of significant changes via email or website notice
• Provide a summary of key changes when applicable

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: